E-Commerce / SaaS · 2026

Merchant OS

An operations-grade admin dashboard for e-commerce — live monitoring, order queue, catalog, revenue desk, payouts, and customers.

Merchant OS e-commerce admin dashboard design in a device mockup

Services

  • UI/UX & Product Design
  • Design System
  • Data Visualization

Stack

  • Figma

Outcome

  • 12+ Admin screens designed as one system
  • 6 Operational areas, monitor to payouts
  • 1 Component library, dev-ready

The brief

E-commerce admins live in their dashboard eight hours a day. Merchant OS needed one built like an operations tool, not a report: live store monitoring, an order queue that survives Black Friday, and money views an accountant would sign off on.

What we did

We designed the full admin surface in Figma — live monitor, alerts, order queue, catalog, revenue desk, payouts, and customer management, twelve-plus screens on one component system. The design premise: every screen is a workstation. Status is legible from across the room, destructive actions are deliberately slower than safe ones, and tables are engineered for keyboard-speed triage.

The result

An operations-grade design system: real-time patterns for monitoring, queue patterns for high-volume order handling, and financial views with ledger-level clarity — all dev-ready with states, tokens, and documentation.

Merchant OS live monitor with real-time store metrics
Live Monitor — the store's pulse: traffic, conversion, and alerts in real time.
Merchant OS order queue management view
Order Queue — triage-first design for the busiest screen in the building.
Merchant OS revenue desk with financial breakdowns
Revenue Desk — money in, fees out, margins visible.
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